Create a Ticket

Select a Category to create your ticket
Category Agents # Tickets Last Updated
AIM-AHEAD All of Us Training Program
Welcome to the AIM-AHEAD All of Us Training Program Help Desk. Briefly describe the specific area that you need assistance with for the program. Indicate which of the following subtopics apply to your question (type the subtopic in the "Subject" field of your ticket below): 1. AI/ML and Data Science Technical Support 2. Career Mentors 3. General Program Questions 4. Health AI/ML Instructors 5. Python/R Instructors - Request Consultation
3 76 Oct 24, 2025
AIM-AHEAD Bridge2AI AI-READI Training Program
Welcome to the AIM-AHEAD Bridge2AI AI-READI Training Program Help Desk! Briefly describe the specific area that you need assistance with for the program. Indicate which of the following subtopics apply to your question (type the subtopic in the "Subject" field of your ticket below): 1. AI/ML and Data Science Technical Support 2. Mentors 3. General Training Program Questions 4. Health AI/ML Instructors 5. Python/R Instructors - Request Consultation 6. Data Access Issues 7. Research Projects 8. Other
5 17 Sep 29, 2025
AIM-AHEAD Bridge2AI for Clinical Care Training Program
Welcome to the AIM-AHEAD Bridge2AI for Clinical Care Training Program Help Desk! Briefly describe the specific area that you need assistance with for the program. Indicate which of the following subtopics apply to your question (type the subtopic in the "Subject" field of your ticket below): 1. AI/ML Curriculum Support 2. Mentors 3. General Training Program Questions 4. Health AI/ML Instructors 5. Python/R Instructors - Request Consultation 6. Data Platform Issues 7. Other
5 53 Oct 8, 2025
AIM-AHEAD & NCATS Health Data Science Training Program (HDSTP)
Welcome to the AIM-AHEAD & NCATS Health Data Science Training Program (HDSTP) Helpdesk. Briefly describe the specific area that you need assistance with for the program. Indicate which of the following subtopics apply to your question (type the subtopic in the "Subject" field of your ticket below): 1. AI/ML and Data Science Technical Support 2. Career Mentors 3. General Program Questions 4. Health AI/ML Instructors 5. Python/R Instructors - (Please describe any errors in detail and outline all steps taken.)
4 189 Oct 24, 2025
ABC-EE Program
AIM-AHEAD ABC-EE Program-related questions
2 19 Jun 12, 2025
AIHEC Program
Helpdesk for all AIM-AHEAD & American Indian Higher Education Consortium (AIHEC) Programs
5 5 Oct 4, 2025
AIM-AHEAD Annual Meeting 2025
AIM-AHEAD Annual Meeting 2025
3 65 Aug 26, 2025
AIM-AHEAD Connect Admin Access
Submit a ticket here to request Admin access to one (or multiple) Connect Tools. Please include the Connect Tool name(s) in the "Subject" field of your ticket below. Connect Tool Options: 1. SignUp 2. Surveys 3. Reports 4. Jobs & Funding Board 5. KnowledgeBase 6. Projects 7. Courses 8. Other
6 51 Sep 15, 2025
AIM-AHEAD Connect Support & Feedback
Submit a ticket here to request account updates, technical support, one-on-one Connect trainings, and/or provide platform feedback.
6 168 Oct 8, 2025
AIM-AHEAD General Information
Contact the AIM-AHEAD General Information HelpDesk with any general inquiries and to get in contact with members of the AIM-AHEAD Coordinating Center.
7 278 Oct 3, 2025
AIM-AHEAD ScHARe Training Program
Welcome to the AIM-AHEAD ScHARe Training Program HelpDesk! Briefly describe the specific area that you need assistance with for the program. Indicate which of the following subtopics apply to your question (type the subtopic in the "Subject" field of your ticket below): 1. AI/ML and Population Health Questions 2. Terra Platform and ScHARe Dataset Questions 3. ScHARe Think-a-Thons Questions 4. Expert Workshop Questions 5. Mentorship Question 6. General ScHARe Program Questions 7. Other
5 8 Sep 15, 2025
AIM-AHEAD Training Programs
AIM-AHEAD Training Programs
13 701 Oct 23, 2025
AI/ML and Data Science Help Desk
Welcome to the DSTC Technical Support Help Desk. Briefly describe the specific technical problem you need help with related to AI/ML and Data Science. Please Log In to upload a screenshot or document.
1 5 Jun 13, 2025
AI - Navigators
Welcome to the AI Navigators Help Desk! The AI Navigators are trained professionals available to assist funded AIM-AHEAD stakeholders and researchers in integrating AI/ML tools into their research. They provide guidance on tool selection, implementation strategies, and troubleshooting. Submit a ticket to request assistance and/or book an appointment with the AI Navigators team.
4 31 Sep 1, 2025
AI Optimization Subcore
AIM-AHEAD AI Optimization Subcore HelpDesk
2 12 Sep 11, 2025
Central Hub
Central Hub Helpdesk
2 14 Sep 21, 2025
CLINAQ Fellowship Program
Welcome to the AIM-AHEAD Clinicians Leading Ingenuity IN Al Quality (CLINAQ) Fellowship Program Help Desk! Briefly describe the specific area that you need assistance with for the program. Indicate which of the following subtopics apply to your question (type the subtopic in the "Subject" field of your ticket below): 1. AI Workshop Session 2. Milestone Updates 3. Data Assignments and Computation-related Questions 4. Discussion Thread 5. Case Studies 6. Reflection Essay 7. Asynchronous Course/Quiz 8. Technical Issues with Connect 9. Program Reporting
3 139 Oct 20, 2025
Consortium Development Projects
This is AIM-AHEAD Consortium Development Projects HelpDesk
3 206 Oct 23, 2025
Course Support
Course Support
4 28 Oct 3, 2025
Data and Infrastructure Capacity Building (DICB) Program
This is the AIM-AHEAD Data and Infrastructure Capacity Building (DICB) Program HelpDesk
3 26 May 22, 2025
Data and Research Core
Data and Research Core HelpDesk
7 23 Jun 17, 2025
Data Science Training Core
Data Science Training Core HelpDesk
12 15 Oct 1, 2025
Evaluation
Evaluation Helpdesk
2 3 May 16, 2025
Federated Network Program
The AIM-AHEAD Federated Network Program Helpdesk
7 75 Oct 3, 2025
Hub-Specific Projects Program
For all inquiries related to the AIM-AHEAD Hub-Specific Projects program and Call for Proposals.
9 34 Oct 14, 2025
Infrastructure Core
Infrastructure Core HelpDesk
3 7 May 28, 2025
Leadership Fellowship Program
Welcome to the AIM-AHEAD Leadership Fellowship Program HelpDesk
3 188 Aug 4, 2025
MHRI AIM-AHEAD Data Bridge
MHRI AIM-AHEAD Data Bridge (AADB) HelpDesk
2 2 May 1, 2025
Northeast Hub
Northeast Hub HelpDesk
1 23 Jul 1, 2025
North Midwest Hub
North/Midwest Hub HelpDesk
1 15 Sep 8, 2025
OCHIN Community Health Database
EHR data from primary care hosted on the AIM-AHEAD Service Workbench representing >8 million patients across the U.S.
4 52 Oct 10, 2025
Other
Please submit all other inquiries here.
7 63 Sep 23, 2025
PAIR
This is the Program for Artificial Intelligence Readiness (PAIR) HelpDesk
6 319 Sep 23, 2025
Pilot Proposals
AIM-AHEAD Pilot Proposals HelpDesk
7 36 Jul 1, 2025
Public-Private Partnerships to Improve Population Health Program (P4)
Fields questions for CFPs related to the AIM-AHEAD Public-Private Partnerships to Improve Population Health Program (P4)
3 47 Oct 14, 2025
Regulatory Compliance Office
This is the AIM-AHEAD Regulatory Compliance Office (RCO) HelpDesk
2 0 --
Request AI/ML and Data Science Consultation
Welcome to the Data Science Training Core Consultation and Concierge Services. Please share your preferred dates and times for the consultation session, including your time zone, and provide a brief description of the technical issue you would like to discuss with the subject matter expert. The duration of the initial consultation session will be 30 minutes. Please Log In to upload a screenshot or document
1 1 Sep 21, 2025
Research Fellowship Program
Welcome to the Research Fellowship Program HelpDesk. For all questions related to the Research Fellowship Program, please write your questions with details in the description box below.
8 453 Oct 24, 2025
Service Workbench / Secure Data Repository & Cloud Compute (SDRCC)
Service Workbench / Secure Data Repository & Cloud Compute (SDRCC) HelpDesk
6 145 Oct 24, 2025
South Central Hub
South Central Hub HelpDesk: The South Central Hub assists stakeholders in TX, OK, MS and LA. Please share your question below along with your full name, institution/organization and contact information. Thank you.
2 30 Oct 8, 2025
Southeast Meharry Hub
Southeast Meharry Hub HelpDesk
1 28 Sep 8, 2025
Southeast Morehouse Hub
Southeast - Morehouse Hub HelpDesk
1 12 Jul 1, 2025
West Hub
West Hub HelpDesk
2 23 Jul 1, 2025
Year 2 Call For Proposals Questions
This is Year 2 Call For Proposals Questions HelpDesk
6 66 Sep 3, 2025
Year 3 Call for Proposals
This is a HelpDesk for Applicants and Inquirers for Year 3 Call for Proposals
2 33 Aug 19, 2025